Thankfully, you do not have to clear the entire Chrome cache-check out this guide for detailed instructions on how to clear the Google Docs cache only. To rule that out, you must clear cached data related to the web app. Clear Google Docs CacheĪn outdated web cache can also cause various issues with websites and web apps, and Google Docs is no exception. Reload Google Docs, and then try initiating a download. To check if this is the case, load Google Docs in a new tab, and then click the padlock-shaped icon next to the address bar-if Automatic Downloads is set to Block (Default), set it to Allow instead. As a security measure, Chrome prevents sites from downloading files one after another.